FAQ
Who’s actually mixing my spot?
Usually Sam, our lead mixer. If he’s booked, we’ll tell you right away. If your schedule has some room, we’ll find the closest dates Sam’s free. If not, we’ll bring in a mixer from our trusted network, with your approval. They follow the same standards and workflow Sam has refined over 26 years, and you’ll know exactly who’s on your job before we start.
The deadline just moved. Again. Now what?
It’s advertising. Things change, and we plan for it. Tell us early, and we’ll tell you right away what it means for time and budget, so you can decide before anything moves.
Will the invoice surprise me?
No. Every job starts with a clear estimate based on your scope. If the scope changes, you’ll hear about it before it touches your budget, not after.
First time booking audio?
Welcome. Bring your locked edit (AAF plus a reference video), the delivery specs, any VO scripts, and your deadline. Missing something? Elise will walk you through it.
Can you play CDs and cassettes?
Yes! There’s a boombox in the lounge and a stack of classic CDs and cassettes from the ’80s, ’90s, and a few from the 2000s. Bring your favorites and we’ll give them a spin. (Sorry no vinyl at this time)